Last week, we caught up with Jacques and Shannon in their new home on Crudgington Fields, to speak to them about their experience with our Part Exchange scheme.
Jacques and Shannon have been residents at Crudgington Fields since 2021, when they bought their first home from us on phase one of the development. Since then, following their wedding and the birth of their lovely son Parker, they decided it was time to upgrade from their three-bedroom Bushbury, and began looking into our Part Exchange scheme, stating “we were keen to stay in Crudgington and had a brilliant first experience in buying our first home therefore trusted Shropshire Homes as a developer”.
For Jacques and Shannon, choosing to Part Exchange their home for a four-bedroom Fenton made the whole process a breeze, describing their experience as “Outstanding, Shropshire Homes offered the same price we were expecting to achieve for our property on the open market. Within 6 weeks from reserving our new home we had the keys. The no chain process along with competitive offering to buy our current home made the part-exchange process with Shropshire Homes so simple in what’s known to be a complex transaction with buying and selling houses.”
They were drawn to the Fenton for its long hallway, external garage and open-plan kitchen/diner to the rear of the property, features that make the home ideal for a family. They also love the four spacious bedrooms, meaning their son can have his own bedroom to grow into and a separate playroom!
As well as making moving home simple, Jacques and Shannon saved over £3,000 in estate agent fees by part exchanging, meaning they would absolutely recommend our Part Exchange scheme as “it provides a low fee, hassle free transaction for any prospective home buyers.”
When asked why they chose to buy from Shropshire Homes again, Jacques and Shannon highlighted their first customer journey as their incentive, as well as the homes themselves: “The build quality and spec when compared with other local developers shows for itself. We were particularly impressed with the customer care support post completion and felt this was important knowing Shropshire Homes are only a phone call away for any issues.”
They also emphasised the support of the Sales Team in their Part Exchange experience, mentioning “Jean and Maggie were all on hand to help whenever we needed. We had several viewings to show family and measure up. Jean explained everything thoroughly and constantly communicated with us throughout the process.”
When asked the all-important question of if they’d recommend Shropshire Homes to friends and family, they replied “Yes, both purchases with Shropshire Homes have left us feeling confident to recommend Shropshire Homes to any family/friends looking for a well-built property by a local developer.”
We’d like to say a huge thank you to Jacques and Shannon (and Parker!) for letting our Sales & Marketing team into their lovely home, and sharing their wonderful experience of their two customer journeys with us.
We wish them a lifetime of happiness in their new home!